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Find New Retailers - 09/19/2024

Updated

Pro Brands looking to connect with new Retailers will find the experience more customizable and personal with some new communication features.

What’s New 

Contact Button

  • A Contact button can be seen on any Retailer Profile of any unconnected Retailer.
    • If the Retailer has any contacts or buyer info on their profile, the Contact button will appear beneath each individual contact in the People section.
    • If the Retailer has no buyers or contacts added, a general Contact button will still be found in the People section.
  • Once an outreach message is sent using the Contact button, any user on the same Brand account will not see the button but instead will see a message that the Retailer has been contacted.
    • Once the Retailer has replied to the outreach request, communication can continue in Messages.

Outreach Message

  • When you select the Contact button, you will see a new outreach contact form.
  • On the left sidebar, you will see your Brand, user profile name and title, and a widget to set the Categories and Wholesale Prices you wish to share with the Retailer.
    • If you do not have a user profile set up, you will see a message requiring you to add one before proceeding.
    • At least one Category and Wholesale Price must be added. Up to three can be added in total.
  • Once you have added a subject line, image, and message, you may also choose to attach a file to the message.
  • A Featured Linesheet must also be selected from your public linesheets to share with the Retailer.
    • The linesheet name, image, and a preview of example products will be shown to the Retailer in the message.

Outreach Templates

  • After any amount of information has been entered into the form and before it has been sent, you may choose to Save as Template.
  • Saving as a template will allow you to click the Use as Template link the next time you open the contact form for a different Retailer.
    • Using a template will pre-fill all the information that was entered when the template was saved.

NOTE: Only one template can be saved per user. Clicking Save as Template will overwrite any previously saved template with the new information. Additionally, a saved template can only be used by the user who saved it.

Response

  • A Retailer will receive notification that you have reached out and be able to view your message and featured linesheet.
  • Retailers will have a Reply button they can use to send a brief response. When a Retailer replies, the admin user of the brand account and the user who sent the outreach will both receive an email notification.
  • This response and any further communication will be found in your Messages.

Please see our Help Center article for more details.

 

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