Overview
Brands can track all payments through JOOR Pay, whether they occur on or off the platform, and update the order payment status accordingly.
This capability ensures that even if a buyer pays partially or fully via check, cash, credit card, ERP, or wire transfer outside of JOOR, the brand can still capture and update the payment status within JOOR. By allowing brands to mark an order as paid through a manual payment entry, this feature minimizes reporting gaps between on-platform and off-platform payments.
How It Works
- Navigate to Orders >Manage Orders.
- Select the order you want to view.
- Navigate to the Pay Tab.
- There select the Create option from under the Manual Transactions widget.
- In the Pop-up window that opens, fill in all the required information, and then click Save Manual Record.
Required fields: Payment Method, Date, Amount
Optional fields: Reference number, Notes, and Comments - Upon saving the transaction, Order Payment Status will be updated to either Partially Paid or Paid, depending on the remaining invoice balance.
Edit Manual Transaction Window
Pro Brand users can click on the transaction amount and edit the manual transaction.
Users can either update the transaction or delete the transaction. The Order Payment Status will update based on the remaining balance.