Overview
Now you can Include a personalised subject line and message on your payment request email directly from the platform. This release will be adding a Customized Payment Request Email option to the Send Payment Link order action. This enhancement gives Brands more control over their payment request messaging, and improves communication between Brands and Retailers in using JOOR Pay to request order payments.
JOOR Pay users will be able to access the Customized Payment Request Email from the same Send Payment Link action currently used to send automated request emails.. They will be able to customise the subject and body of the email.
Navigating to Sending Customised Message
- Navigate to the Orders > Manage Orders tab.
- Then click on the Send Payment Request option.
- This will open a pop up window that will show the options where you can send payment requests to retailers.
- In the pop-up window. click on the send automated request option to see a drop down. This drop down will show you an additional option to send customized
- Here fill in the subject and the email content and click on Send Customized Request button.
Email Preview
Both Automated Request and Customized Payment Request Email allows the Brand to click on the Email Preview header to preview the message before sending.