Welcome to JOOR!
We're excited to partner with you. Below is an eight-chapter course dedicated to exploring the major features and functions for Pro Brand JOOR users while helping you get acclimated to the platform.
Click on the name of each section below to be taken to the full article. Along the way, please refer to our Help Center, our Support Team or your JOOR Customer Success Manager for additional questions.
Chapter 1: JOOR Basics
JOOR Basics goes over how to manage and edit your JOOR account. You’ll learn how to manage how your profile appears for current and potential connections, upload your Press and Lookbooks, and how to add your available payment and shipping methods for orders. You’ll also learn how to send messages within JOOR to your connections.
Chapter 2: Connections
JOOR Connections explores the different ways to connect to a retailer account. This can be done via the web, and integration, or from our iPad app.
Chapter 3: Styles and Linesheets
This chapter introduces you to the methods used to create, modify, and maintain your styles and linesheets in JOOR.
Chapter 4: Inventory
This chapter is about setting up your inventory for non inventory integrated brands and exploring how different warehouses can be setup. It’ll also go over how different order statuses pull inventory.
Chapter 5: Placing Orders on the Web
The two methods to place an order from your JOOR web account are discussed here.
Chapter 6: Placing Orders on the JOOR iPad App
This chapter breaks down the process of placing orders from the JOOR iPad app on the go for your new and existing customers.
Chapter 7: Reports
The Reports chapter breaks down our available reports and how to filter and manipulate those reports to focus on the data you need.
Chapter 8: Order Integrated Brand Account
Order Integrations serve as a one-way connection to your backend system. This chapter explores the reasons why exports may fail and how to reconcile those errors.